Your account overview.
Your services, projects and account activity.
Services & orders
Project delivery
Billing & invoices
Services & orders
Projects
Subscriptions & renewals
Review the services linked to your business and control renewal settings.
Your service subscriptions
Prices and dates shown here come from your account records.
Pausing or cancelling changes the service status on your account. It does not issue a refund or reverse an invoice already raised. Contact Blackline if you need help with an existing invoice.
Billing & payments
Review your account balance, invoice history and recorded payment methods.
Payment methods
Secure payment details are handled by the payment provider, not stored in this portal.
Blackline has not linked a card or bank-payment provider to this customer portal. No card or bank details are being collected or stored here. Contact billing support to arrange payment and confirm available methods.
Ask about payment options ↗Recent billing activity
Invoices and payment methods are taken from your authenticated account records.
An invoice marked paid reflects a payment recorded by Blackline. An issued invoice is not proof that a payment has been made. If a payment is missing or incorrectly recorded, contact the team with the invoice number.
Invoices
Messages
Account updates
Project activity and important account notifications.
Project delivery timeline
Only updates marked visible to customers are shown here.
Notification preferences
Choose which account events you want to receive.
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Business profile
Contact Blackline support
Open a support request and keep the conversation in your customer account.
Your support requests
Track status and continue existing conversations.
Support conversation
Signed-in sessions
Review browsers and devices currently signed in to your Blackline account.
This keeps your current device signed in and ends the other active sessions.
Recent account activity
Recent actions recorded against your account. This is not a complete identity-provider sign-in log.
Sign out of this device
End this session and return to the secure sign-in page.